Privacy Policy
Last updated: August 18, 2026
Introduction
Zen With Maral ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from us.
Personal Information
When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. Payment information is processed securely by our payment provider; this website does not store full payment-card details.
Contact and enquiry information
When you submit a contact or enquiry form, we collect the information you provide (such as your name, email address, phone number if supplied, and your message) so we can respond to and manage your enquiry, including preparing and sending quotes or proposals, processing payments for accepted quotes, scheduling and providing services, and communicating about bookings.
This enquiry information is stored securely in our admin systems for operational follow-up. It is separate from our anonymous website usage analytics and is not added to analytics event records.
Website usage analytics
We collect anonymous, session-level information about how visitors use our website — such as pages viewed, product and service interactions, product searches, and general referring source (for example, whether a visit came from a search engine or social link). This first-party analytics is stored in our own systems to help us understand and improve the website.
We do not use this analytics system to store contact-form personal information (such as your name, email, phone number, or message), payment card details, or permanent cross-session visitor profiles.
Automatically Collected Information
When you visit our site, our servers and service providers may process standard technical information needed to deliver the website securely (such as request timing and general device/browser type). Our first-party analytics records anonymous session identifiers and interaction events as described above. We do not store IP addresses or raw User-Agent strings in our analytics database.
How We Use Your Information
We use the information we collect to:
- Process your orders and manage your transactions
- Prepare quotes, process payments for accepted service quotes, and schedule services
- Communicate with you about your orders, products, services, and promotional offers
- Improve and optimize our website and customer experience
- Detect and prevent fraud and abuse
- Comply with legal obligations
Sharing Your Information
We share your information with service providers who help us operate our business, such as payment processors and shipping companies. We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. To exercise these rights, please contact us at maralbelle1997@gmail.com.
Cookies
We use cookies to enhance your experience on our site. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: maralbelle1997@gmail.com